CALL CENTER AGENT

Salary not specified

ACCENTURE, INC.
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CEBU CITY (CAPITAL), CEBU
Educ level not specified
Job type not specified

Job Description

Posted on 16 April 2025

Position Title: SW/App/Cloud Tech Support Analyst


Responsibilities:
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Qualifications/Requirements

A CL 11 French bilingual speaking Support contributes to ensuring that services are delivered to meet customer business needs and expectations. A subject matter expert in Technical Support and team management He/she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests/issues in timely fashion. He/she provides customer guidance on maintenance of underlying project technical infrastructure, including hardware, database and operating systems. He/she applies quality processes in performing the tasks. Minimum 3 year(s) of experience is required.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

This job listing is for compliance with Revised DOLE DO 248, Series of 2025.

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About the company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered b...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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