CALL CENTER AGENT

Salary not specified

CITY OF SANTA ROSA, LAGUNA
COLLEGE GRADUATE
Contractual

Job Description

SPECIALIST

  • Answering technical support inquiries via incoming calls, chat, or email. Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching, and resolving customer issues.

Monthly Gross Salary: ₱ 90,000 - ₱ 149,000

Work location: 6th & 7th Flr. SM Sta. Rosa Tower 1, Old National Highway, Tagapo, Sta. Rosa, Laguna

Qualifications/Requirements

  • Previous call center or customer service experience required
  • Clear, distinct oral and written communication skills
  • Proficient in speaking Chinese
  • Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching, and resolving customer issues.

Work location

CITY OF SANTA ROSA, LAGUNA

Remarks

Name of foreign national intending to apply for the position:

Name: SOON KOK LEONG

Address: San Pablo, Dinalupihan, Bataan

Nationality: Malaysian

Intended period of employment: 2 years

RMS COLLECT PHILS. INC. hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - Regional Office No. IV-A located at 3rd and 4th Floor, Andenson Bldg. II, Brgy. Parian, Calamba City, Laguna.

Any Filipino jobseeker who is competent, able, and willing to perform the services for which the foreign national is intended to be hired for, may file an objection at DOLE Regional Office No.IV-A located at 3rd and 4th Floor, Andenson Bldg. II, Brgy. Parian, Calamba City, Laguna within 30 days after this publication. Please inform DOLE Regional Office No.IV-A if you have any information on criminal offenses committed by the foreign national.

About the company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries.We are passionate about delivering an outstanding omnichannel customer experience for brands across the...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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