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₱80,000.00

CONCENTRIX DAKSH SERVICES PHILIPPINES CORPORATION
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QUEZON CITY, NCR, SECOND DISTRICT
HIGH SCHOOL GRADUATE
Permanent

Job Description

Posted on 4 April 2025

Career Opportunity in CONCENTRIX CVG PHILIPPINES, INC.

Job Title: Advisor I, Customer Service

• Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems
• Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products
• Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed
• Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

Company Name: Concentrix CVG Philippines, Inc.
Address: GF, 14th to 25th Floors Ayala North Exchange Tower 2, San Lorenzo City of Makati
Nature of Business: Business Process Outsourcing
Foreign National:
Cyriac Virgile Baptiste Lecomte
Address: Cubao, Quezon City
Nationality: French
Intended period of Employment: 2 years

Qualifications/Requirements

  • Able to rotate shifts, as needed
  • Able to speak, read, write French language
  • Maintain basic knowledge of client products and/or services.
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff


Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

The company hereby declares that the above-mentioned foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila.

Company Name: Concentrix CVG Philippines, Inc.

Address: 14/F to 25/F Ayala North Exchange, Tower 2, 6798 Ayala Avenue cor. Amorsolo and Salcedo Streets, Brgy. San Lorenzo, Makati City

Nature of Business: Business Process Outsourcing

Foreign National: Cyriac Virgile Baptiste Lecomte

Address: Cubao, Quezon City

Nationality: French

Intended period of Employment: 2 years

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About the company

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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