CALL CENTER AGENT

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Position: Senior Process Executive

Job Description

- Content moderation for social media posts (Spanish and English)

- Analyzing user trends and applying necessary updates (Spanish and English)

- Mentoring new associate on established processes (Spanish and English)

- Monitoring cases count and securing completion of daily goals (Spanish and English)


Qualification

- Bachelor’s Degree

- Fast Search Engine Skills

- Organizational, Decision-Making, and Conflict Resolution skills

- Good in Translating from English to Spanish or Spanish to English without variation.

- Understands the cultural nuances of the Spanish-speaking countries.


Qualifications/Requirements

Qualifications/requirements not specified

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

About the company

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they t...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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