JOB TITLE: Customer Care Specialist – French Speakers
INTENTED DURATION OF EMPLOYEMENT: 2 Years
VACANCY: 27 SLOTS
- Providing general support and building engaging relationships on each and every customer call or interaction.
- Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands.
- Investigating and resolving customer complaints and feedback.
- Work towards the Customer Care team KPIs and targets set by the management team.
- Report and document any kinds of issues to the responsible departments.