CALL CENTER AGENT

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Position: Senior Process Executive

Detailed Scope of Work of Foreign National:

Content moderation for social media posts

● Analyzing user trends and applying necessary updates

● Mentoring new associate on established processes

● Monitoring cases count and securing completion of daily goals


Technical Skills and Qualification Required:

● Language skills (Spanish)

● Organizational, multitasking skills

● Decision making and conflict resolution skills

● Time management skills

● High written and verbal communication skills

● Fast engine search skills

Qualifications/Requirements

Qualifications/requirements not specified

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

About the company

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they t...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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