CALL CENTER AGENT

Job Responsibilities

• Primarily handles Property Management accounts.
• Answers inbound calls for property inquiries and maintenance work.
• Do outbound calls for follow-ups
• Update the system based on the information received from the owner/vendors/tenant 
• Complete administrative work as instructed by the client 
• Attend training calls and assist in drafting process documentation 
• Send reports to clients and management 
• Provide timely update to superiors about the work progress 

Qualifications:

• Should have completed at least two (2) years in college or must possess a vocational/short course certificate
• Good to excellent English communication skills both oral and written
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet)
• Customer service oriented
• Fresh graduates are welcome to apply 

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Apply Now and be part of our Strategically Awesome team! 

Mandaluyong Site: Paragon Plaza L/G, 162 EDSA, Mandaluyong City.