CALL CENTER AGENT

₱19,000.00

TAGBILARAN CITY (CAPITAL), BOHOL
GRADE XII (FOR K TO 12)
Permanent

Job Description

Apply Now & Earn up to 19k | No Experience Needed

About Ibex:
Ibex Bohol is a dynamic and growing company offering a positive and supportive work environment. We value our employees and provide opportunities for growth and development. We offer competitive salaries and benefits.

Job Description:
Ibex Bohol is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service through various channels (phone, email, chat). You will be the voice of our clients, resolving their inquiries, addressing concerns, and ensuring a positive customer experience.

Responsibilities:
  • Handle inbound customer inquiries via phone, email, and chat.
  • Resolve customer issues efficiently and effectively.
  • Provide accurate and timely information to customers.
  • Maintain a positive and professional attitude.
  • Adhere to company policies and procedures.
  • Meet or exceed performance metrics.

Benefits:
  • Allowance for working onsite*
  • Comprehensive HMO coverage for you and your dependents
  • Non-Taxable Allowance in addition to your basic salary
  • Attractive Program Incentives based on performance
  • Group Life Insurance - your well-being is our priority!
  • 30 Service Incentive Leaves (15 days can be converted to cash)

TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.

2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)

3. FOR THOSE INTERESTED APPLICANTS WHO CAN’T COME ONSITE:
- Join our Virtual Express Lobby via our FB page

(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE “JOB PORTAL-PHILJOBNET” as your SOURCE)

We look forward to meeting you!
*Terms and Conditions Apply

Qualifications/Requirements

Qualifications:
  • Age: Must be at least 18 years old.
  • Education: K12 graduates, College Graduates, Vocational 2-year Course Graduates, or Completed At Least 2-years in College.
  • For High School graduates (Old Curriculum), a minimum of 6 months BPO experience for an International account or 1-year BPO experience for a local account is a must.
  • Proof of Education: Candidates must provide proof of education upon hire, Diploma or TOR. If no Diploma or TOR is available, candidates must submit at least 2 school supporting documents such as ID, study load, certificate of registration, etc.
  • Must be willing to work onsite in Tagbilaran City, Bohol

Work location

TAGBILARAN CITY (CAPITAL), BOHOL

Remarks

Become a part of our committed team of customer service representatives and improve the client experience. Apply right away!
About the company

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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