No Experience Needed | Urgently Hiring – CSR Non-Voice
ABOUT US:
IBEX Global Solutions is a leading provider of business process outsourcing and product support services across the globe. Our commitment to customer satisfaction and cost-effective business solutions makes us a preferred partner for our clients.
JOB DESCRIPTION:
We are currently seeking a Customer Service Representative to join our dynamic team in Tagbilaran City, Bohol. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in providing a superior customer experience.
Are you passionate about providing exceptional customer service in a non-voice environment? We are looking for dedicated individuals to join our team as Customer Service Representatives for our Non-Voice Account. If you thrive in a fast-paced and dynamic work setting and have a knack for problem-solving and communication, this opportunity is for you!
KEY RESPONSIBILITIES:
- Respond to customer inquiries and concerns via non-voice channels (email, chat, messaging)
- Provide timely and accurate information to customers
- Resolve customer issues and complaints with professionalism and empathy
- Maintain a high level of customer satisfaction through effective communication
PERKS AND BENEFITS:
- Allowance for working onsite*
- Comprehensive HMO coverage for you and your dependents
- Non-Taxable Allowance in addition to your basic salary
- Attractive Program Incentives based on performance
- Group Life Insurance - your well-being is our priority!
- 30 Service Incentive Leaves (15 days can be converted to cash)
Join our team of dedicated Customer Service Representatives and make a positive impact on our customers' experience. If you are passionate about delivering exceptional service, possess excellent communication skills, and enjoy working in a dynamic and customer-centric environment, we would love to hear from you.
TO APPLY:
1. Click APPLY NOW! So that we can process you through over the phone.
2. YOU MAY ALSO VISIT OUR RECRUITMENT CENTER:
- Lower Ground Floor Alta Citta Mall, Tagbilaran City, Bohol | 10AM - 5PM, Monday -Friday (*Please bring 1 Valid ID)
3. FOR THOSE INTERESTED APPLICANTS WHO CAN’T COME ONSITE:
- Join our Virtual Express Lobby via our FB page
(IF YOU SEE THIS JOB POSTING HERE, PLEASE INDICATE “JOB PORTAL-PHILJOBNET” as your SOURCE)
We look forward to meeting you!
*Terms and Conditions Apply