Job Description
- Handle incoming calls from customers proficiently
- Assess customers’ needs and provide personalized guidance
- Maintain optimal call durations while ensuring a friendly, informative, and helpful approach
- Uphold productivity and quality benchmarks
- Exhibit a sense of urgency in addressing customer queries
- Escalate customer issues accurately and promptly
- Deliver timely, accurate, and professional customer service
- Maintain a positive and professional attitude, reflecting positively on the company
- Utilize departmental resources, policies, and procedures effectively.
How to join our team?
1. Click “Apply”
2. Visit us at:
• Upper G/F, Felris Centrale Quimpo Boulevard, Davao City every Monday to Friday between 10 AM - 7 PM!
• SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao Davao City every Monday to Friday between 10 AM - 7 PM!
3. Online interview via Zoom | Monday to Friday between 12 PM - 7 PM: https://ibex.zoom.us/j/94821472675
We accept walk-in applicants. For faster processing, drop by on our Davao Recruitment Hub at Upper G/F, Felris Centrale Quimpo Boulevard, Davao City or at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao from 10 AM to 5 PM so you can experience our 1-day hiring process.
*Terms and conditions apply