Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative working hybrid in Lipa, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Lipa office at Level 2 of Robinsons Place Lipa, Mataas na Lupa.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Completed senior high school or 2nd year in college
- With 6 months BPO experience for high school graduates (Old curriculum)
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/phl/ for more information.