Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Technical Support Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.
What You’ll Do
Do you have a passion for technology and helping others? In this role, you’ll be troubleshooting with customers and helping to resolve their issues with a smile. You’ll collaborate internally with other team members to ensure you make the difference between their customer experience being just average or an exceptional one. You’ll be able to recognize, apply and explain your product or service knowledge.
During a Typical Day, You’ll
- Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
- Follow up on specific issues and resolve to completion
What You Bring to the Role
- Completed a Bachelor’s Degree in any course
- Open to all newbies or individuals with customer service experience handling technical concerns
- Basic level of knowledge and experience with moderating computer software or hardware related issues
What You Can Expect
- A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://mybenefits.ttec.com/?manual for more information.