CALL CENTER AGENT

₱40,000.00

AZPIRED INC
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CEBU CITY (CAPITAL), CEBU
COLLEGE GRADUATE
Permanent

Job Description

Posted on 22 January 2025

SPANISH-SPEAKING CUSTOMER SERVICE REPRESENTATIVE


Job Description:

Responsible for providing customer service assistance to English- and Spanish-speaking customers. Spanish CSR provides solutions, entertains feedback, and maintains rapport with customers.


Job Specifications:

  • Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
  • Communicate with the customers to respond, follow up, and resolve issues.
  • Deal with customer feedback and determine action on the customer’s request.

Qualifications/Requirements

Job Qualifications:
  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field
  • Excellent English, and Spanish communication skills.
  • Customer service account experience is an advantage.
  • Must be sharp and aggressive.
  • Computer-literate with at least 35wpm typing skills.
  • Fresh graduates are always welcome to apply.
  • Willing to work night shifts.
  • Full-time positions.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

Benefits:

● Paid training programs for all positions.
● Basic pay is up to PHP 25,000.00 upon contract signing.
● Sign-up bonus of PHP 10,000.00.
● Account-specific perks, incentives, and bonuses.
● Assignment to very easy international accounts!
● Employee referral incentives
● Discounts/perks with our partners! (hotels, restaurants, resorts)
● Medical Health Coverage (PPO and Meditec)
● Skills development opportunities
● Career advancement opportunities
● Regular monthly company activities

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About the company

AZPIRED is a world-class outsourcing service center with a number of locations in the Philippines, three offices in Cebu and Cagayan De Oro City.

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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