Inbound Customer Service Representative with atleast 6Mos BPO Experience|GENSAN SITE
Job description
• Provide excellent customer service through professional phone etiquette.
• Communicate clearly and concisely with customers and team members.
• Work independently and collaboratively as part of a team.
• Follow detailed instructions and procedures accurately.
• Address and resolve customer issues with effective problem-solving techniques.
• Prioritize and manage daily responsibilities efficiently.
• Handle multiple tasks simultaneously while maintaining high attention to detail.
• Troubleshoot and resolve technical issues as needed.
• Maintain a positive and professional demeanor under pressure.