CALL CENTER AGENT

₱19,000.00

SIX ELEVEN GLOBAL SERVICES AND SOLUTIONS
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GENERAL SANTOS CITY (DADIANGAS), SOUTH COTABATO
HIGH SCHOOL GRADUATE
Project-based

Job Description

Posted on 25 April 2024
Customer Support Email/Chat specialist.
- Main Job is to provide assistance to customers in troubleshooting, assessing, and solving their problems, concerns, and queries.
We also communicate internally with our partnered providers and interact with our developers to resolve technical issues that is beyond the normal troubleshooting steps.

Qualifications/Requirements

• Good written and communication skills
• Typing Speed Requirement 40-45 WPM
• At least 6 months experience of in Customer Service/Support
• Amenable to work in Full - Time Schedule
• Can work in shifting schedule (as we do 24/7 shift)
• Critical thinking and problem-solving
• Foundational knowledge about smartphone configuration options like SIM selection for multi-sim devices, validating data connectivity status with the customer, and reviewing data network access configuration
• IT-related courses are an advantage

Work location

GENERAL SANTOS CITY (DADIANGAS), SOUTH COTABATO

Remarks

Due to the urgency of our hiring needs, we encourage all interested applicants to visit our office during our operating hours: Monday to Friday: 8:30 AM - 4:00 PM.

Site Location:Gensan
4th Floor Joji Ilagan Bldg. Leon Llido St. GSC
https://goo.gl/maps/LaXp6YMTubhiMCC19
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About the company

SIX ELEVEN GLOBAL SERVICES AND SOLUTION, INC.Providing Quality Experience, the first time, every timeWe are the first Davao-Based solution-oriented contact center designed to provide q...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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