CALL CENTER AGENT

₱25,000.00

TAMARAY PEOPLE SOLUTIONS CORP.
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CITY OF MAKATI, NCR, FOURTH DISTRICT
HIGH SCHOOL GRADUATE
Permanent

Job Description

Posted on 24 April 2024
  • Handle inbound customer service inquiries regarding healthcare products and services
  • Assist with resolving customer complaints and issues in a professional and timely manner
  • Accurately document customer interactions and transactions in the system
  • Provide exceptional customer service and build strong relationships with customers
  • Adhere to company policies and procedures at all times

Qualifications/Requirements

  • At least 6 months of customer service experience in a BPO/call center setting
  • Experience in a healthcare account is highly preferred
  • Excellent communication skills, both verbal and written
  • Ability to effectively navigate computer systems and multitask while speaking with customers\
  • Strong problem-solving and decision-making skills
  • Willingness to work on a voice account
  • Flexible to work in shifting schedules
  • Amenable to work onsite in Makati City
  • Night shift, shifting schedule

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
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About the company

Tamaray People Solutions Corp. (TPS) A diversified business formed through partnership between expert consultants and professionals in the field of Accounting, Audit, HR, Legal,...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

1 - 9 (Micro)

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