Guest Services:
Welcome guests with warmth and professionalism, ensuring they feel
comfortable and valued.
Provide assistance with check-in/check-out, luggage handling, and escorting
guests to their accommodations.
Offer information about the property, amenities, and services.
Personalized Service:
Anticipate and fulfill guests' specific needs and preferences, such as arranging
for special amenities, meals, or activities.
Coordinate and facilitate special requests, including private dining
experiences, spa treatments, or excursions.
Dining Services:
Set and serve meals in a formal or informal setting, including table settings, wine
service, and meal presentation.
Prepare and serve beverages, cocktails, and snacks as requested.
Coordinate with kitchen staff to ensure smooth meal service.
Household Management:
Oversee the daily operations and maintenance of a private household,
including cleaning, laundry, and organization.
Manage household staff, including maids, chefs, and drivers, delegating tasks
and ensuring efficiency.
Valet and Wardrobe Services:
Assist with wardrobe management, including clothing care, organizing closets,
and packing and unpacking for travel.
Offer valet services, including shoe polishing, clothing steaming, and
maintaining personal belongings.
Event Coordination:
Plan and execute private events and gatherings, such as parties, dinners, and
receptions.
Coordinate logistics, catering, and guest comfort during events.
Travel Arrangements:
Assist with travel planning, including booking flights, accommodations, and
transportation.
Ensure a smooth travel experience for clients, including packing and
unpacking.
Security and Privacy:
Ensure the safety and security of clients and their property, including the use of
security systems and protocols.
Maintain strict confidentiality and discretion regarding clients' personal and
professional affairs.
Administrative Tasks:
Handle administrative duties such as managing calendars, scheduling
appointments, and handling correspondence.
Maintain records, budgets, and inventory.
Specialized Skills:
Possess specialized skills such as wine service, flower arranging, or knowledge of
fine arts to enhance the guest experience.
Training and Supervision:
Train and supervise household staff to ensure they provide consistent and high-
quality service.
Foster a collaborative and efficient work environment.