The Passenger Assistant Officer is responsible for ensuring the safety, comfort, and assistance of passengers while traveling on the bus. This role involves helping passengers board and alight, providing customer service, and ensuring compliance with safety regulations. The ideal candidate will have excellent communication skills and a strong sense of responsibility.
Key Responsibilities:
- Assist passengers in boarding and exiting the bus, ensuring their safety and comfort.
- Provide assistance to elderly passengers, persons with disabilities, and those with special needs.
- Issuing tickets to the passengers onboard.
- Handle passenger inquiries, complaints, and provide relevant information about routes and schedules.
- Perform regular checks of the bus to ensure cleanliness and report any maintenance issues.