Join the forefront of healthcare innovation! We are actively seeking an experienced and visionary
Clinic Operations Lead to oversee our dynamic clinic operations. If you are a strategic thinker with exceptional leadership skills and a commitment to customer service, process improvement, and excellence in people management, we invite you to play a pivotal role in shaping the future of our healthcare services.
DUTIES AND RESPONSIBILITIES:
1. Strategic Leadership
- Develop and implement strategic initiatives to optimize clinic operations, aligning with organizational goals.
- Spearhead the integration of efficient processes to enhance overall clinic performance.
2. People Handling and Development
- Lead and inspire a diverse team of clinic staff, fostering a culture of collaboration and professional growth.
- Address personnel matters with empathy and tact, ensuring a positive and supportive work environment.
3. Customer Service Excellence
- Instill a patient-centered approach across all clinic operations, ensuring a seamless and positive experience for every patient.
- Collaborate closely with the team to address patient concerns and continuously elevate service quality.
4. Process Improvement
- Identify and implement process improvement initiatives to streamline clinic workflows and enhance overall efficiency.
- Collaborate with cross-functional teams to drive continuous improvement in operational processes.