JOB SUMMARY
This position is responsible in meeting the sales goals of the organization while offering personalized customer service and maintaining long-lasting relationships with customer. This position also conducts skin care analysis and advise customers by utilizing expert knowledge thru describing and demonstrating the full product range of beauty skin products.
AREAS OF RESPONSIBILITY
1. Advisor on Beauty Products – 35%
• Probe customer/s on their beauty needs and requirements
• Conduct skin analysis thru skin analyzer equipment
• Administer services on Art of Perfection (Facial) and product demonstration
• Discuss the benefits and features of the beauty products
2. Sales Management and Admin Services– 30%
• Perform upscale and cross selling techniques in the work area
• Make appropriate suggestions and product recommendations as request by the client
• Plan and execute new product launch and promotion
• Endorse promotional products and activities to new and existing client/s.
• Monitor and report slow moving and saleable items to the superior
• Ensure products are stocked adequately, keeping an eye on stock level.
• Protect high value merchandise to prevent pilferage and loss
• Attractively exhibit beauty products based on the standard merchandising display requirements
• Facilitate collection of payment, enclosing trial products and giving out gift vouchers when necessary
• Maintain clean and hygienic condition in the work environment
• Encourage new customer to join memberships and monitor old client records
3. Customer Relations – 30%
• Gives relevant information on products and experiences
• Recognize clients as individuals who deserve personalize service
• Answer questions or handle transactions quickly
4. Reports – 5%
• Update, accomplish and submit monthly sales report to merchandising personnel
• Accomplish checklist on a daily basis