Prepare and serve espresso-based drinks, brewed coffee, tea, and specialty beverages following company standards
Upsell pastries, food items, and café merchandise to customers
Greet customers warmly and respond to their questions and preferences
Operate POS (point-of-sale) system, handle cash and card transactions accurately
Maintain cleanliness of the workspace, equipment, and dining area
Assist in opening and closing duties, including inventory checks and reports
Create basic to intermediate latte art (e.g., heart, rosetta, tulip) to elevate the customer experience