The role is to prepare excellent coffee drinks and provide top-notch customer service in a lively coffee bar setting. You'll follow recipes to make a variety of beverages, interact with customers and suggest drinks, and keep the coffee bar clean and organized. Strong communication skills are essential for explaining our coffee options and handling transactions smoothly. While prior experience is helpful, we value a positive attitude and a willingness to learn. Flexibility in scheduling, including weekends and holidays, is required for this role.
Responsibilities:
Prepare and serve a variety of coffee drinks by following recipes and techniques.
Provide exceptional customer service and build relationships with regular customers.
Suggest drinks and upsell additional products to customers.
Maintain cleanliness and organization in the coffee bar, including cleaning equipment and work areas.
Handle transactions accurately and efficiently.
Explain coffee options and answer customer inquiries about the menu.
Adapt to new recipes and techniques as required.
Work well under pressure in a fast-paced environment.