Universal Banker
Some Careers Grow Faster Than Others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise and local knowledge, our Banking teams connect clients to the products and services that meet their global financial needs.
We are currently seeking a high caliber professional to join our team as a Universal Banker.
In this role, you will:
• Engages and discovers Customer Needs on Branch Entry
• Fulfills Customer Needs
• Acquires New to Bank Customers
• Delivers Service Excellence \r
• Promotes and delivers Digital Engagement
• Supports the Branch
• Protects the Bank - through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimising operational risk
• Contributes to and maintain an environment where the wider Branch team is able to maximise performance in order to achieve the WPB business objectives whilst providing the highest quality service.
To be successful in this role, you should meet the following requirements:
• Understanding of WPB products and services
• Knowledgeable on branch systems (i.e., HUB / SFE / CRMS / Evolve, among others)
• Should attend the following courses: signature verification, counterfeit detection (PHP and FCY)
• Should be aware of foreign exchange and related regulations
• Knowledge and application of branch processes and guidelines
• Must be a Bachelor's Degree
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.