QUALITIES, SKILLS & TRAININGS
1. Store Operations Management
a. With passion for Selling and consistently achieving set sales
targets.
b. Practice Excellent Customer Service at all times and act as a
role model to the entire store workforce. Be a point person for
customer inquiries, concerns and issues to ensure the highest
customer satisfaction.
2. Marketing & Merchandising
a. Initiates marketing programs or activities that will help
generate and/or improve store sales.
b. Ensures proper display of merchandise based on company
standards by working closely with our Visual Merchandising
Head to conceptualize and ensure up to date/trend visual
merchandising in the store.
3. People Management
a. Supervise and ensure proper and continuous training to the
entire store workforce are given.
b. Ensures employee compliance and discipline at all times. Acts
as role model and influences the store workforce with regards
to professionalism in the entire store.
c. Handles proactively employee issues and concerns.
Coordinates closely with other departments (HR, Finance,
etc.) when needed.
4. Inventory Management
a. Ensures compliance on Company set end to end inventory
guidelines and policies
b. Knowledgeable with regards to inventory classifications
(moving, non-moving), level and aging for proper marketing
or promotion planning if needed.
c. Manages inventory security to avoid losses due to theft,
damages and non-compliance to Company policy.
5. Store General Administration and Security
a. Handles store operational issues proactively with a goal to
properly solve issues within the boundaries of Company
policies.
b. Ensures security of store property, funds, facilities and
equipment, consistently monitors for maintenance and
up-keep if needed.