• Reporting to the Chief Operating Officer about company processes and procedures.
• Developing company policies and ensuring compliance.
• Improving business functionality to align with core business objectives.
• Planning and managing projects and contributing to product innovation.
• Tracking operational costs toward maintaining profit-margins.
• Promoting efficiency by implementing improved operational procedures.
• Analyzing and maintaining operational data, and monitoring product inventories.
• Monitoring adherence to policies and processes throughout the company.
• Overseeing human resources development policies, training, and performance reviews.
• Ensuring positive client, supplier, and vendor relationships.