ASSISTANT MANAGER

₱80,000.00

CEBU CITY (CAPITAL), CEBU
COLLEGE GRADUATE
Job type not specified

Job Description

Deputy Manager is accountable for overall management of client services and colleagues within their Delivery Group. A delivery group can consist of one large client or a group of clients (groups of clients being the norm) or projects, and includes all services delivered within Customer Service. The Deputy Manager serves as the ‘single point of contact’ for delivery with clients and internally and is accountable for meeting and exceeding clients’ delivery expectations to ensure satisfaction, retention and future expansion of business.

For new client implementation, the Deputy Manager is responsible for establishing client relationships, preparing for an environment of ongoing collaboration and stabilizing overall delivery.

Key attributes for this role:
• People management and thought leadership
• Business management routines
• Client management
• Coaching/Performance management
• Info shares/Roundtables
• Analytics / Consulting
• Reporting and admin tasks
• Project management

Qualifications/Requirements

Qualifications:
• Bachelors of Commerce
• 7+ years of experience in relevant fields

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

Applications may be sent to: Maurice Joy Montevirgen -maurice.montevirgen@wipro.com

Company/ Employer

Company name: Wipro Philippines, Inc.
Complete address: 9th, 15th and 16th Floors, Cebu Central Block Corporate Center Tower
2, Block 10, Geonzon St., Cebu I.T. Park, Brgy. Apas, Cebu City, Cebu, 6000, Philippines
Nature of business: IT/BPO

Name of foreign national intending to apply for the position
Name: Kajal Singh
Address: Cebu Parklane International
Hotel N Escario St, Cebu City, 6000
Cebu, Philippines
Nationality: Nepalese
Intended period of employment:
Two (2) years
Workplace: Cebu City

About the company

Wipro BPO is a global information technology, consulting, and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom, and media. Serving clients in 175+ cities across 6 contine...

Industry

TRANSPORT, STORAGE AND COMMUNICATION; REAL ESTATE, RENTING AND BUSINESS ACTIVITIES

Employment size

200 and over (Large)

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