ASSISTANT MANAGER

We are looking for the position of Assistant Front Office Manager

1. Customer Satisfaction (Guest Feedback, Social Media Review)
2. Financial Performance (Up selling, Room Revenue, Operation Auditing)
3. Showing Initiative, Problem Solving, Staff Training, Team Leading
4. Handles any guest complaints or contentious issues that cannot be settled directly by the team members and provide a fast solution.
5. Oversee and supervises guest arrivals and departures with the front office executive and duty managers.
6. In charge of the monthly report
7. Have a good knowledge of all systems and standard operating procedures of front office.