(ASSISTANT MANAGER, VIP SERVICES)
• To assist training and counselling Hosts for preliminary disciplinary action after consultation.
• To oversee/give support and provide operational information to Executive Host & Hosts.
• To coordinate the flow of paperwork, report and submission with the manager on duty.
• To maintain the highest level of skilled employees by recommending training needs for the Executive Host and Hosts to the operation managers.
• To assist the Duty Manager and Table Games in handling gaming disputes.
• Conduct in coming shift briefing and out briefing and relate general operational information or any new instructions to the hosts.
• Setting and achieving the highest goals or standards of performance for self, colleagues and the organization.