ASSISTANT DIRECTOR (GOV)

Assistant Director of Service Desk

• Responsible for leading a team of support representatives to ensure the success and satisfaction of end-user support. This position will also be responsible for ensuring that data from end users is reported properly throughout the organization, along with ensuring the team is focused on the success of our platform and products. This position requires exceptionally strong time-management skills, leadership ability, strong verbal and written communication skills, superior customer service skills, and strong technical abilities.