AREA OPERATIONS MANAGER

₱499,999.00

QUEZON CITY, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Regional Head – CIO APMEA
Job Vacancy: 1


 Manage all aspects of IT within the region. Develop and maintain the IT department’s strategic road map, ensuring that information technology capabilities continually support the overall business’s goals and objectives.
 Ratify and implements IT policies, best practices, and processes as per country legal standards.
 Maintain the operational integrity of technologies and services provided.
 Lead and manage the technology teams including outsource partners.
 Prepare and manage technology budgets and schedules.
 Report on IT operations status on a regular basis by specifying constraints and recommended solutions.
 Support production applications, servers, and networks by responding to incidents, restoring service as quickly as possible, and investigating root causes for outages and maintaining incident logs.
 Assume responsibility for oversight of the entire network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring of security firewalls, sites/software, servers, data and file encryption, and internet connections.
• Be responsible for end-to-end IT asset management.
• Take on the responsibility for team management and accountability for all IT issues in the region.
• Lead technical team members in relation to deliverables.
• Ensure representation of Regional BiTS in the Central BiTS forums.
• Ensure representation to internal and external audits.
• Ensure adherence to common processes around asset management, network security, physical security, end point security.
• Manage upgrades and technology refreshes.
• Deal with all IT vendor and contract issues along with CPO. Renewal of all contracts well before expiry by working with CPO.

Qualifications/Requirements

• Bachelor of Commerce
• Minimum of 10-15 years of experience in IT operations
• Excellent understanding of IT service management, end user assets, office IT infrastructure

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

Company/Employer
Company name:
Wipro Philippines, Inc.
Complete address: 6F Eton Centris Building, Cyberpod 1, EDSA cor. Quezon Avenue, Quezon City, Philippines
Nature of Business: IT/ BPO

Name of foreign national intending
to apply for the position
Name: Chiragkumar Navinchandra Sanghavi
Address: Unit 912 Renaissance 2000 Condominiumm Meralco Avenue, Ugong, Pasig, Metro Manila - 1604
Nationality: Indian
Intended period of employment:
Two (2) years
Workplace: Manila
About the company

Wipro BPO is a global information technology, consulting, and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom, and media. Serving clients in 175+ cities across 6 contine...

Industry

TRANSPORT, STORAGE AND COMMUNICATION; REAL ESTATE, RENTING AND BUSINESS ACTIVITIES

Employment size

200 and over (Large)

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