The purpose of HOLIDAY AGENT is to support the company in delivering holiday experiences that create unique memories for our members by providing exceptional after-service and offering value-added travel products & services resulting in increased growth and profit through member referrals and upgrades. Delivering premium customer service and representing a culture and environment that is willing to go ‘above and beyond. Delivering a high level of productivity through effective time management and by identifying opportunities to maximize sales (up-sell/cross-sell). Consult on all aspects of the proposed travel arrangements, provide professional options and prepare quotes for customer’s consideration including geography, climate, visas, local customs, currency, festivals and points of interest.
● Proficient in either one of the following GDS (preferred): Amadeus, Galileo, Sabre.
● Sales Experience in BPO and/or Non-BPO.
● Highly driven, motivated and positive.