Answering customer questions, providing information, taking and processing orders and addressing complaints
Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
Compiling, maintaining and updating company records
Managing office inventory and working with vendors to ensure the regular supply of office materials
Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
Compiling and maintaining records of office business transactions
Training, onboarding and supervising junior clerks
Operating office equipment including printers, copiers, fax machines and multimedia instruments