Accounts Specialist (Tele-Verifier / Data Encoder)
Verifies academic, employment, and reference checks via phone and email. Regularly updates the endorsement tracking system online. Communicates updates and progress on each report verification to the Account Supervisor or Assistant POC. Encodes data such as personal information, employment history, academic background, character reference feedback, and address check inquiries.
Ensures the quality, accuracy, and timeliness of imported data. Processes confidential data and information according to guidelines. Assists in developing reports and analyses. Manages and designs the reporting environment, including data alignment and images.
Supports initiatives for data integrity and normalization. Generates reports using Microsoft Office. Troubleshoots the reporting database environment and reports. Builds strong relationships with clients. Ensures that reports are released before the due date.