ACCOUNTS MANAGER

Salary not specified

RMS COLLECT PHILS., INC.
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QUEZON CITY, NCR, SECOND DISTRICT
Educ level not specified
Contractual

Job Description

Posted on 3 July 2025

SENIOR MANAGER, OPERATIONS – CALL CENTER

(1 Vacancy)

Job Description:

- Oversees daily Call Center operations, managing and guiding call center managers. Handles training, resource planning, and performance optimization. Analyzes call center metrics to improve efficiency.

Monthly Gross Salary: ₱150,000 - ₱499,999

Work location: LEVEL 1-3 TOWER 5 SM CITY FAIRVIEW-BPO TOWER QUIRINO HIGHWAY COR REGALADO AVE. GREATER LAGRO 1100 QUEZON CITY NCR, SECOND DISTRICT, PHILIPPINES

Qualifications/Requirements

  • 8 or more years of call center experience in collections/sales/customer service/technical support.
  • 2 or more years of managing managers experience. 

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

Name of foreign national intending to apply for the position

KUNAL VIRMANI

Address: Quezon City, NCR

Nationality: Indian

Intended period of employment: 1 year

RMS COLLECT PHILS., INC. hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the DOLE Regional Office NCR located at Building 967 Maligaya, Malate, Manila, 1004, Metro Manila.

If there are any objections or inquiries, please contact the concerned DOLE Regional Office.

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About the company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries.We are passionate about delivering an outstanding omnichannel customer experience for brands across the...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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