The Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met and that they receive high-quality service. This role involves acting as a key point of contact between the company and its clients, managing client accounts, identifying opportunities for growth, and ensuring client satisfaction.
Specific Objectives:
- Identify and secure new business opportunities through proactive networking, prospecting, and client engagement.
- Establish and nurture strong relationships with clients, ensuring long-term partnerships and business growth.
- Source and onboard new clients, including international businesses, to expand the company's market reach.
- Lead contract negotiations and secure new projects, setting up client meetings and business discussions.
- Achieve and exceed key performance indicators (KPIs) and monthly sales targets.
- Facilitate seamless communication with international clients through Zoom, Skype, Google Meet, and other platforms.
- Generate leads through various channels, including networking events, cold calling, advertising, and referrals.
- Collaborate with the marketing team to develop and execute promotional strategies and activities.
- Plan and implement sales campaigns to drive revenue growth and client engagement.
- Contribute to the company's market positioning and financial growth through strategic account management.