ACCOUNTS MANAGER

Salary not specified

SUTHERLAND GLOBAL SERVICES PHILIPPINES, INC.
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MABALACAT, PAMPANGA
Educ level not specified
Job type not specified

Job Description

Posted on 25 April 2025
Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Responsibilities:
  • Manager - Account Management
  • Managing Cluster/Community Performance
  • Client advocate
  • People Management

Qualifications/Requirements

  • A Bachelor's Degree is preferred but not required
  • Three years of operations and management experience; process transformation experience.
  • Four to Five years of banking / financial services or fintech experience - knowledgeable on US Banking, Cash Apps and Customer Service processes.
  • Experience in handling omnichannel LOBs.
  • Experience in managing, and directing associates/sr associates, team manager resources with a span of 100 FTEs for Manager.
  • Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
  • Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Work location

MABALACAT, PAMPANGA

Remarks

Name: Jeetendra Kumar Senapathi Allada
Address: 5-C 6 Rosa St. Corner Debra St., Mt. View, La Atienza Apartment Balibago, Angeles City 1, Pampanga
Nationality: Indian
Intended period of employment: 2 years
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About the company

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-tim...

Industry

Company industry not specified

Employment size

200 and over (Large)

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