Responsible for processing client payments accurately and on time, maintaining financial records, resolving payment issues, and supporting internal teams. Must meet deadlines, follow compliance standards, and communicate effectively to ensure smooth operations.
Duties and responsibilities:
- Process payments weekly, following established procedures.
- Pay funded reports promptly and ensure all payments meet due dates.
- Review assigned clients’ missing bills daily.
- Research vendor payment types and assist with new vendor setups.
- Maintain and update various payment spreadsheets (Master, Bank Transfers, Funding, Refunds).
- Handle full payment cycle: run tape totals, process Mastercard and check payments, verify and mail checks, scan completed reports.
- Investigate and resolve returned or missing payments.
- Make emergency payments when authorized.
- Respond to all emails the same day, prioritizing client and payment inquiries.
- Communicate with management about any payment delays or issues.
Core Knowledge:
- Payment Processing Systems - Understanding of digital payment platforms, bank transfers, and check processing.
- Financial Reporting - Ability to prepare, read, and manage financial reports and spreadsheets.
- Accounts Payable/Receivable - Familiarity with billing cycles, invoice handling, and reconciliation.
- Compliance & Regulations - Knowledge of financial compliance standards and deadlines.
- Spreadsheet & Data Management - Proficiency in Excel or Google Sheets for tracking and analyzing payments.
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