Under the direct supervision of a Supervisor, the Accounting Officer - Cash Management Processor is responsible for overseeing the accurate and timely processing of a high volume of client payments. This role involves maintaining and updating payment tracking systems, preparing and managing client financial reports, and researching various payment methods to ensure smooth transaction flows. The Cash Management Processor will also be tasked with resolving payment-related issues, maintaining critical financial spreadsheets, and supporting internal teams with relevant financial data.
In addition, The Accounting Officer - Cash Management Specialist must ensure all payment deadlines are consistently met, and compliance standards are upheld. Strong communication and organizational skills are essential, as the role requires prompt and professional responses to client and internal inquiries, as well as the ability to escalate issues when necessary. This position plays a key role in enhancing operational efficiency and contributing to the overall success of the finance team.
DUTIES & RESPONSIBILITIES:
- Trello-Update all cards before the end of each day
- Ensure to follow the process of making 550-650 payments per week
- When reports are funded, each report should be paid to the current date as soon as possible.
- Check assigned clients missing bills once a day to see if there are logins to any account on the missing bills report. At least 30 minutes should be spent on this task.
- Research payment types for each vendor per client (new vendor, research projects as assigned)
- Maintain payment spreadsheets for clients you pay and assist a team with managing their clients correctly. This includes Master payment spreadsheet, bank transfer spreadsheet for additions and deductions, funding spreadsheet, refund to client spreadsheets
- Pay assigned client reports. This includes running tape totals, Mastercard payments, check online payments, verify checks before mailing, mailing checks, scan finished reports. Research returned checks as needed.
- Ensure payments are made by the contracted due date. 2-5 days after funding.
- Provide payment information to processors/clients when requested. This includes looking up credit card information team members may not have access to.
- Research missing payments
- Make emergency payments when authorized
- Respond to all emails the same day. Client emails and payment questions need immediate response. If any invoices come to your email, ensure they are saved in the missing bill folder.
- Communicate with management if payments are not or will not be completed on time
- Will be trained in the future- Maintain monthly bank statement spreadsheet for any clients you pay and oversee team members are doing theirs correctly. If not coach team members on completing correctly.
- Ensures compliance with company rules and regulations
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