Aimed at uplifting the quality of life of workers, promoting cooperation and harnessing people towards the attainment of economic development and social equity, SERVICEPRO MULTI-PURPOSE COOPERATIVE (SMPC) was

conventionally and innovatively conceived by a group of professionals in 2004 and formally established in 2006.

SMPC as a service oriented Cooperative, has developed a proactive solution that addresses the casual workers’ plight of low income and poor quality of life, as well as the issues of companies’ cost of recruitment and training, labor legalities and the low productivity that eventually results from the traditional engagement of service contracts. It also promotes activities of providing the members with sustainable, progressive, diversified but dignified sources of livelihood in the spirit of cooperation and entrepreneurship with environmental responsibility.

To date, SMPC is moving and setting the trend in the corporate industry of mobilizing economic cost-effective and quality service to its clients. Among its notable experience is providing services for Ayala Greenfield Golf & Leisure Club, Inc., Traveller’s International Hotel Group, Inc. (Resorts World Manila), HG Gastronomie, Inc., Nurture Wellness Village Spa, Orchard Golf & Country Club, The Village Sports Club, Inc., Masaito Development Corporation, Highlands Prime, Inc., IQOR Philippines, Inc., Tiger Resorts , Leisure and Entertainment Inc. (OKADA Manila), MEGAWORLD Corporation and among others.

SMPC is committed in responding to its clients’ ever-changing needs, with the vision-mission of improving the economic and social welfare of all member-workers. And since Cooperative enjoys the privilege of tax exemptions, it can offer cost-effective services and pass on its savings to its clients

SMPC has ushered self-reliance and ingenuity to its member-workers. Uplifting members’ way of life through education and training program. Encourages industry and competitiveness, and people empowerment. Promotes the spirit of voluntarism and discipline among its member-workers. And to add, we have our set of by-laws and policies concerning labor wages, social and health benefits.

SMPC’s service personnel assigned to client-companies are all working- owners of the cooperative. With their mind-set having been transformed from that of a mere employee to working-owner, our member-workers are driven to work toward mutually beneficial business opportunities and partnerships with clients, instead of customary employment.

Therefore, SMPC’s underlying rationale is to achieve optimum service performance at minimum costs to its client-partners, as well as to become a practical vehicle for promoting member-workers’ self-reliance and harnessing man’s innate power towards the attainment of economic development and social equity.

Think Different …

• Continuous deployment of trained and qualified workers as an available and legitimate option

• Total adaptability in work arrangement

• Clients are treated as business partners, not as employers

• Reduced labor concerns

Our Focus

• Over-all competitiveness, credited on the entrepreneurial mind-set of member-workers

• Increased productivity of member-workers, credited on the continuity of service

• Quality driven, highly motivated and efficient workforce

• Non-recurring recruitment and training cost

• Consistent peak performance

• Increased productivity due to continuous employment of trained members-worker;

• Total work flexibility in work assignments;

• Reduced recurring recruitment and training costs due to continuity of employment (no 5 months contract as compared to manpower agency);

• Minimized administrative/legal/labor problems;

• No Union;

• Quality driven and motivated workforce (having been transformed from being mere employee to owner-worker);

• VAT Free

• Continuity of employment;

• Earning potential becomes greater as the owner-workers share in the cooperative surplus or profits (Patronage refund and dividend);

• Everyone develops a sense of ownership as they are not considered employees but as owner-workers;

• Everyone develops an entrepreneurial mind-set and sense of cooperation and “malasakit” among owner-members;

• Availment of other products and services of the cooperative (i.e. loan facility, etc.)

1. Social Security System (SSS)

2. Pag-ibig (HDMF)

3. Philhealth

4. 13th month pay

5. Service Incentive Leave

6. Group Life Insurance (Standard Insurance)

Php 100,000.00 Coverage

a. Life Insurance

b. Accidental Death, Dismemberment and Disablement

c. Total and Permanent Disability

d. Critical Illness (Cancer)

e. Flying Coverage

7. Group HMO Insurance (Getwell) – Optional

8. Patronage Refund

9. Interest on Share Capital (Dividend)

10. Loan facility (Multi-Purpose Loan)

11. Cooperative Store

- Sacks of rice

12. Retirement Benefits

13. Family Development Program: a.) Social Responsibility:

1. Scholarship Program - for qualified dependent children of members.

2. Computer Literacy Program -for members and their qualified dependents

3. School supplies for children of members

1. Wedding Assistance Program – for unmarried members who are living together for at least 3 years.

2. Baptism Assistance Program- for qualified dependent children of members

(Brgy. Maunong, Calamba City, Laguna)

Nature of Business: Golf and Leisure

a. F&B Department

- Food Attendant

b. Housekeeping Department

- Public Area Attendant

c. Landscaping Maintenance Department

- Landscape Supervisor

- Lead woman

- Gardener/Landscaper

- Service Driver

d. Maintenance Department

- Aircon Technician

- Auto Electrician

- Fabricator

- Mechanic

- Motor pool

- Painter

e. Office/Admin Department

- Secretary

- Warehouseman

f. Turf Maintenance

- Blower Operator

- Fertilizer/Chemical Technician

- Fertilizer/Chemical Supervisor

- Grass cutter

- Greens keeper

- Irrigation Technician

- Lead man -Special Team

- Lead man- Grounds man Back

- Operator

- Pump Tender

2. Beauchem Industries International, Inc. - June 2006 (Beauchem Bldg., No. 002 Santol St. Mon-El Subd., Sucat, Parañaque City, Metro Manila)

a. Housekeeping Department

- Housekeeping Staff

b. Production Department

- Production Staff

3. Beautherm Technologies, Inc. - June 2006 (Beauchem Bldg., No. 002 Santol St. Mon-El Subd., Sucat, Parañaque City, Metro Manila)

a. Maintenance Department

- Technician

b. Production Department

- Production Staff

4. Belmont Newport Luxury Hotels, Inc. - July 2016

a. F and B Department

- Cashier

- Counter Attendant

- Kitchen Staff

- Line Cook

- Service Ambassador

- Service Associate

- Steward

b. Housekeeping Department

- Housekeeping Staff

- Laundry Attendant

- Public Area Attendant

- Room Attendant

- Utility Staff

5. DC-LOR Rent A Car - March 2019

a. Admin Department

- Project Coordinator

b. Transportation Department

- Driver

6. Exclusive Cars International Holdings, Inc. - February 2015 (Hertz International Licensee)

a. Transportation Department

- Chauffer

- Shuttle Driver

7. Finelab Finissimo Foods Group, Inc. - September 2017

a. Maintenance Department

- Maintenance Staff

b. Production Department

- Production Staff

8. Global Estate Resorts, Inc. - September 2019 (15/F Alliance Global Tower, 36th St.,Cor. 11th Ave., Uptown Bonifacio, Taguig City)

a. Housekeeping Department

- Housekeeping Staff

9. IQOR Philippines, Inc. - October 2014 (Bldg. 1 Berthapil III- The Center @ Clark, Jose Abad Santos Ave., Clark Freeport Zone, Angeles, Pampanga)

a. Admin Department

- Admin Staff

- IT Staff

b. Housekeeping Department

- Housekeeping Staff

- Supervisor- Housekeeping

- Team Leader- Housekeeping

10. Jaka Properties Development and - July 2015 Management Corporation

a. Admin Department

- Driver

b. Engineering Department

- Aircon Maintenance

- Carpenter

- Electrician

- Laborer

- Maintenance

- Painter

- Technician

- Welder

11. Jaka Tagaytay Holdings Corp. - August 2016

a. Maintenance Department

- Utilityman

12. Megaworld Corporation - October 2017 (25th Floor, Alliance Global Tower , 36th St. cor 11th Ave.,

a. Admin Department

- Admin Associate

- Encoder

- Concierge

- Key Custodian

- Messenger

b. Housekeeping Department

- Housekeeping Staff

c. Marketing Department

- Marketing Assistant

- Sales Secretary

d. Maintenance Department

- Sanitation Maintenance

- Maintenance Staff

13. MLRC Transport Cars, Inc. - August 21, 2020

a. Transportation Department

- Driver

b. Accounting Department

- Accounting Staff

a. Admin Department

- Custodian Staff

- Documentation Support

b. Housekeeping Department

- Housekeeping Staff

c. Landscaping Department

- Gardener

d. Maintenance Department

- Utility Staff

e. Production Department

- AR&D Assistant

- Inspector Assistant

- Laboratory Assistant

- Production Operator

a. F & B Department

- Cashier

- Kitchen Staff

- Receptionist

- Steward

- Service Ambassador

b. Housekeeping Department

- Room Attendant

- Laundry Attendant

- Public Area Attendant

c. Maintenance Department

- Aircon Technician

- Maintenance Staff

a. Housekeeping Department

- Housekeeping Staff

a. Admin Department

- Admin Staff

b. Housekeeping Department

- Housekeeping Staff

- Leadman- Housekeeping

c. Maintenance Department

- Maintenance Staff

a. Finance Department

- Accounting Staff

- Income Auditor

b. Front Office Department

- Bellman

- Front Office Associate

- Front Office Supervisor

- Reservation Assistant

c. Marketing Department

- Sales Associate

a. Front Office Department

- Front Office Associate

b. Housekeeping Department

- Housekeeping Staff

- Housekeeping Staff

a. Admin. Department

- Accounting Staff

- Documentation Staff

- Legal Assistant Staff

b. Maintenance Department

- Utilityman

a. Transportation Department

- Shuttle Driver

- Shuttle Groomer

a. Housekeeping Department

- Housekeeping Staff

- Housekeeping Team Leader

a. Admin Department

- Driver

b. Housekeeping Department

- Housekeeping Staff

c. Landscaping Department

- Gardener

d. Maintenance Department

- Technician III

a. Admin Department

- Admin Staff

b. Landscaping Department

- Gardener

c. Maintenance Department

- Technician I

a. Housekeeping Department

- Housekeeping Staff

b. Landscaping Department

- Gardener

a. Housekeeping Department

- Pool Attendant

b. Landscaping Department

- Gardener

a. Landscaping Department

- Gardener

- Team Leader

b. Maintenance Department

- Technician I

- Technician III

a. Admin Department

- Admin Staff

b. Landscaping Department

- Gardener

- Team Leader

c. Maintenance Department

- Technician I

a. Facilities Department

- Sports Facilities Maintenance

b. Housekeeping Department

- Housekeeping Staff

- Supervisor- Housekeeping

- Team Leader- Housekeeping

c. Membership Department

- Beautician

- Barber

- Masseuse

- On call Manicurist

- Salon Attendant

a. Housekeeping Department

- Housekeeping Supervisor

- Housekeeping Staff

b. Admin Department

- Front Office Staff

c. Engineering Department

- AV Technician

- Maintenance Staff

d. Housekeeping Department

- Ball boy

- Bowling Attendant

- Court Attendant

- Housekeeping Staff

- Lifeguard

- Locker Attendant/Receptionist

- Pool Attendant

- Sports Attendant

e. Landscaping Department

- Landscaper/Gardener Staff

a. F&B Department

- Banquet Waiter

- Casino Bartender

- F&B Server

b. Transportation Department

- Driver

- Valet Parker

34. Traveller’s International Hotel Group, Inc. - June 2010 (Resorts World Manila, Maxim’s Hotel, Remington Hotel)

a. F&B Department

- Kitchen Staff

- Service Ambassador

- Staff Canteen

- Steward

b. Environmental Services Department

- Housekeeping Staff

- Laundry Attendant

- Linen Attendant

- Locker Attendant

- Public Area Attendant

c. Front Office Department

- Bellman