WHY RELIANCE
Reliance Transcriptions and Infotech Corp. is a business process outsourcing company providing Integrated Customer Care Management Programs, Customer Care Services, Technical Support and Telemarketing Services, and Medical Transcription to businesses and consumers.
Founded in 2008, our company is composed of a motivated team that produces top-quality output at a short turnaround time. Our medical documentation service is recognized by international clients for its speed and accuracy. Our contact center services are geared towards surpassing client metrics and expectations.
Our operations run 24/7 to ensure fast turnaround of projects and fulfillment of results. Our teams are backed by experienced leaders to ensure that goals are met.
We are proud of the long-term partnerships we have established, underlining the quality of our work, our dedication to service, and our commitment to provide the best value.
High-quality, fast, reliable. That is Reliance.
MEDICAL TRANSCRIPTION:
- Fast turnaround time, within two to eight hours
- 99% accuracy in transcribed files
- Well-trained and HIPAA-certified medical transcriptionists
- High expertise in various medical fields
- HIPAA and AHDI compliant
CONTACT CENTER SERVICES:
- Team with a decade of experience in customer service, technical support, quality control, and sales
- Inbound customer service and technical support, outbound telemarketing services, and chat or non-voice campaigns
- Focused on exceeding customer’s metrics and expectations