It started as a vision of Mayem Yao, DVM; way before it even occurred to her to become a veterinarian. As an animal lover who started breeding dogs when she was 13, she had several encounters which made her deplore the state of animal care in the country. She was disappointed by vets without a passion for caring for animals; unnerved by doctors who were afraid to approach and hold a dog in their arms; frustrated by those who could not explain the illness to her clearly, and angered by some who refused to treat or confine a dog claiming "ethics." The turning point came when a beloved bitch started having very difficult labor in the middle of the night. It took hours for her to find a doctor willing to perform an emergency cesarean section. Sadly, the doctor was ill-prepared and made several incorrect treatment decisions, resulting in the loss of the mother and all her pups.

We, of Pendragon Veterinary Clinic, believe that pets deserve the same treatment one would give to a family member. We provide 24-hour on-call emergency services to owners and there is always a vet on night--duty who is responsible for confined patients and is ready to accept emergency patients. An animal ambulance service for our clinic is available to pick--up the pet at any time within Metro Manila. It is equipped with facilities used for basic and advanced life support.