ERC is one of the top international BPO – (Business Process Outsourcing), and full service providers for every aspect of the customer lifecycle. We’re dedicated to helping you foster strong relationships with your customers by delivering the best level of care and support through our experienced call centers.
CUSTOMER CARE
Way beyond a BPO or a Contact Center, we deliver great customer experiences. When we engage with your business, we create a customized strategy that turns your ideal customers into loyal fans.
BACK OFFICE
Every behind the scenes interaction, like: content moderation, digital transcription and data management, we see as an opportunity to drive efficiency within your business.
INDUSTRIES WE SERVE:
We have sites located in Dominican Republic, Philippines, Kenya, South Africa, India and USA.
Our office in Philippines is located at Philexcel Business Center 15, 2nd Floor Philexcel Business Park Clark Freeport Zone, Pampanga, 2023 and we are open Monday to Friday between 12NN to 9PM.