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Why Join ContactPoint360?
At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.
We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
ContactPoint360's History
We own and operate 10 contact centers across (4) continents. Our senior management team has over 80 years of combined experience helping companies streamline operations, support customer experience initiatives, collect with care, and drive cost savings. We are people-focused yet extremely analytical when it comes to capturing and processing actionable data for our clients. Moreover, with our global footprint, we offer multilingual services in over 15 languages.
ContactPoint360 centers are located within vibrant metropolitan areas providing our clients with exceptional workforce talent. We have the finest facilities all based in modern smart buildings. As such, we offer the highest levels of connectivity, redundancy, and security. We have deep subject matter expertise in a wide array of industries including Finance, Energy, Retail, Healthcare, Travel & Hospitality, and more!