INTRODUCTION
Archers Contact Solutions is your Philippine-based provider of outsourcing services, specializing in customer service and tech support, outbound calling, and virtual assistants and bookkeepers. Equipped with our expertise gained through years of being in the business and a highly skilled workforce, we deliver premium outsourcing solutions to businesses of various sizes and industries. Our goal is to help optimize your operations, enhance your efficiency, and drive your success.
SERVICES
Customer Service and Technical Support Teams
Archers Contact Solutions specializes in in the hiring, development and training of customer service and technical support teams suited to your organization. We have the experience and the staff to ensure our teams will increase your business efficiency while increasing customer satisfaction.
- Our rigorous hiring process ensures only the most talented people are assigned to your team
- All team members undergo extensive product and process training
- Team leaders are assigned to control customer interaction quality
We’re Trained to Develop Customer Relationships
We have strict hiring requirements for our outbound callers and we train them to the highest standards. They all have excellent communication skills and with proficient English. Our clients hire us to help them develop long term customer relationships, and you can count on us to give your customers a good impression.
- All callers undergo extensive product and marketing training for every campaign they execute
- All are trained to act like an extention of your team
- All callers have excellent conversational skills, to prevent the impression they are just reading from a script
Virtual Assistants for Business Owners
For most business owners, hiring a Virtual Assistant (VA) can be the best next step they can take. VAs from Archers are specially trained by business coaches to be able to help you free up time and move your business forward.
- All VAs go through a special training program developed by a certified TAB business coach
- Experience with appointment setting, using CRMs, bookkeeping, and general assistance
- Packages starting at 20 hours per week