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An operations manager is a senior role which involves overseeing the production of goods and/or provision of services. It's an operations manager's job to make sure an organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
An nbsp;operations manager  is key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
So operations managers are responsible for managing activities that are part of the production of goods and services. Their direct responsibilities includemanaging both the operations process, embracing design, planning, control, performance improvement, and operations strategy.