PRODUCTION/PLANNING CLERK

Under the supervision of the Production Control Supervisor, the Production Control Clerk Lead oversees, directs, and manages the daily operations of the Production Control and Work Orders Section. This position serves as the central customer service focal point, ensuring timely processing of all work requests, including after‑hours calls, emergency dispatches, and corrective maintenance (CM) actions. The Lead classifies work orders using the most current Government classification system and ensures tasks are performed safely, efficiently, and in accordance with company standards and contract requirements. In addition, the Production Control Clerk Lead manages the Civil Engineering (CE) vehicle fleet, maintains vehicle inventory, assigns vehicles, monitors Government vehicle status, oversees maintenance activities, prepares required reports, and investigates vehicle incidents.

• Oversee, direct, and manage daily operations of the Production Control and Work Orders Section.
• Serve as the centralized customer service focal point for all work requests.
• Process all work requests—routine and after‑hours—within 24 hours of receipt.
• Dispatch craftsmen to emergency calls and prepare corrective maintenance (CM) documentation.
• Classify work orders using the most current Government work classification system.
• Perform minor inspections, maintenance, repairs, and operational tasks as needed.
• Ensure work is performed efficiently, economically, and in accordance with company procedures.

Vehicle Fleet Management

• Manage CE vehicle fleet assignments and usage.
• Maintain accurate vehicle inventory and monitor vehicle status.
• Provide oversight of vehicle maintenance and ensure timely servicing.
• Prepare required fleet management reports.
• Investigate vehicle incidents and document findings.

• Perform other work‑related duties as assigned.