OPERATIONS SUPERVISOR

₱80,000.00

DC WIDEWEB CONSULTANCY INC
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QUEZON CITY, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 15 July 2025
• Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
• Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes).
• Drives continuous improvement through trend reporting analysis and metrics management
• Offers new ideas and suggestions for improvement.
• Identifies and implements new practices and processes that are “best in field".
• Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Confers with reporting manager on complex or unusual situations.

Qualifications/Requirements

• Minimum of 3 years of experience in team management.
• Preferably holds a Bachelor’s/College Degree in IT or any field.
• Proven experience in operations management or a similar leadership role, with a strong track record of driving results.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent problem-solving skills and a strategic mindset.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong organizational and time management skills.
• Proficient in creating clear and concise process documentation.

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

Name of foreign national intending to apply for the position

Name: CAO GUOZHONG
Address: UNIT 1206A 12TH FLR THE MAKATI PRIME TOWER POBLACION MAKATI CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: WANG JIAJIANG
Address: UNIT 1 3RD FLR GARNET EAST RESIDENCES ORTIGAS PHASE II (GARNET BLDG) ROSARIO PASIG CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: HUANG ZHIJIE
Address: UNIT 1030 10/F TOWER A SHELL RESIDENCES SUNRISE DRIVE BRGY 76 ZONE 9 PASAY CITY
Nationality: CHINESE
Intended period of employment: TWO (2) years
Name: FENDY
Address: UNIT 2M 2/F RENOIR TOWER PRESIDIO AT LAKEFRONT BRITANY BAY CONDO. BRGY SUCAT MUNTINLUPA CITY
Nationality: INDONESIAN
Intended period of employment: TWO (2) years
Name: LI WENBI
Address: LOT 1-A 1 #130 CALLEJON 2 KAPITAN ATO ST. SANTO TOMAS PASIG CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: WANG JIANTING
Address: UNIT 14U /14TH FLR THE RADIANCE MANILA BAY-NORTH TOWER ROXAS BLVD. BRGY 1 MANILA
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: HONG LIANGGAI
Address: UNIT 1-2122 21/F TOWER 1 AVIDA TOWERS ALTURA BRGY ALABANG MUNTINLUPA CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: SHI YUXIAN
Address: UNIT 4114 ORTIGAS AVE. FOUNDATION OF SAINT JOSEPH THE WORKER CONDO ROSARIO PASIG CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: ZHANG CHANGBIN
Address: LOT 16-H-10 TWIN RIVER SUBD. NANGKA MARIKINA CITY
Nationality: CHINESE
Intended period of employment: Three (3) years
Name: LIU QIPENG
Address: UNIT 220 AND 221 2/F TOWER II CITYLAND VITO CRUZ 720 PABLO OCAMPO SR AVE BRGY 719 ZONE 78 MALATE MANILA
Nationality: CHINESE
Intended period of employment: Three (3) years

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About the company

DC WIDEWEB CONSULTANCY INC., offers comprehensive management services, including acting as managers for various entities, providing expert management and technical advice for enterprises across...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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