CUSTOMER SERVICE ASSISTANT

Salary not specified

KITCHEN SUPERCENTER INC.
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CITY OF PASIG, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 2 February 2023
  • Maintains a positive, empathetic, and professional attitude toward customers at all times.
  • Responds promptly to customer inquiries.
  • Communicates with customers through various channels.
  • Acknowledges, endorses complaints to areas concerned and updates status with the customers.
  • Processes promptly all servicing requests.
  • Monitors status of inquiries, complaints, and servicing requests.
  • Solicits, documents, and reports feedbacks of customers.
  • Ensures customer satisfaction regarding quality and timely service.
  • Performs other related duties from time to time and/or that may be assigned by immediate superior.

Qualifications/Requirements

  • College graduate
  • At least one (1) year related experience
  • Ability to stay calm when customers are stressed or upset
  • Customer service skill
  • Can work under pressure
  • Resourceful
  • Flexible
  • Trustworthy
  • Hardworking
  • Attention to details
  • Good interpersonal skill
  • Good oral and written communication skills
  • Computer literate

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

  • Monday to Saturday
  • 8 hour shift
  • 13th month Pay
  • Overtime Pay
  • Performance Incentive
  • Free Meal
  • Free Parking
  • Free Lodging
  • Pay Raise
  • Opportunity for Regularization
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About the company

Kitchen SuperCenter Inc. is an established Corporation that services major food establishments in the Philippines. To date, the company supplies a wide range of kitch...

Industry

MANUFACTURING

Employment size

10 - 99 (Small)

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