Job Qualification
- Communication skills: Excellent verbal and written communication to interact with clients, internal teams, and address inquiries clearlyand concisely.
- Problem-Solving Skills: Ability to identify client issues, analyze situations, and find effective solutions to resolve concerns.
-Organizational Skills: Efficiently manage muitiple tasks, prioritize work, and meet deadlines while maintaining accuracy
-Customer Service Experience: Proven track record in a customer service role, demonstrating strong client relationship management. .
- Attention to Detail: Ability to meticulously review information and ensure accuracy in all client interactions.
- Computer literate, Can speak and write fluently in Chinese (Mandarin).