Qualification (Education, Experience, Professional License, Skills Certification, Specialized Training):
• Graduate of any business-related course
• Excellent written and verbal communication skills in Spanish and English language
• Experience working in an international and cross-cultural environment
• Courteous with strong customer service orientation.
• Must be fluent in Spanish and English speaking, reading, writing, and listening
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Strong analytical, organizational and problem-solving skills
• Experience in software programs such as Microsoft Word, Excel, Microsoft Outlook and Internet
• Clarity of verbal communication (pace and tone)
• Excellent written communication (grammar)